1. Are you licensed, insured and certified?

First, ensure the roofing contractor has the necessary licenses to operate in your area and carries proper insurance, including liability and workers’ compensation. On top of that, ask what certifications and onsite training they offer for their employees. Roofing is a complex craft and requires skilled professionals. Above all else, you want to make sure they are qualified for your job.

2. Can you provide references or examples of previous work?

Ask for references from past clients or examples of completed projects similar to yours in your area. We recommend asking for examples from 10+ years ago and driving past to see how the work stands the test of time. This will help you assess the contractor’s work quality and reliability.

3. Do you offer a warranty for your work?

Inquire about the warranty coverage for both materials and workmanship (often called installation). A reputable contractor should stand behind their work with a solid warranty. At Valley Roofing & Exteriors, we offer several warranties, including lifetime warranties on installation and materials with our Signature Shingle Roof Package.

4. What is the detailed scope of work?

Request a clear and detailed proposal of the work that is going to be completed, including potential additional costs that might arise after the work begins. This helps prevent misunderstandings later and provides a more precise estimate to compare.

5. What is the timeline for the project?

Understand your roofing project’s expected start and completion dates, including potential factors that could cause delays. It is common for roofing contractors to book several months in advance, and if you needed a new roof yesterday, this is important to know!

6. What other services do you provide?

Ask about additional services the roofing contractor offers and their experience with those services, such as guttering, siding, windows, skylights, decking, etc. When you work with a company like Valley Roofing & Exteriors, you can address all your exterior needs in one contract and avoid coordinating multiple subcontractors.

7. What safety measures do you have in place?

Ensure the roofing contractor follows safety protocols to protect both workers and your property during the project.

8. Will you obtain the necessary permits?

Confirm that the contractor will obtain all required permits for the roofing project and understand the permitting process and cost.

9. How will you handle cleanup and disposal of materials?

Discuss how the contractor plans to handle debris and dispose of old roofing materials to protect your property and avoid any post-project issues. Ensure they have the proper machinery, such as an Equipter, to keep your landscaping and hardscaping safe.

10. What is the payment schedule?

Clearly understand the payment terms, including the initial deposit, progress payments and the final payment upon completion. Be cautious of contractors requesting full payment upfront.

After reviewing these questions with several recommended roofing contractors, compare the answers and make the most informed decision.